• Pair them for a few days with a positive influence
• Introduce them to others in their area
• Make others accountable for their success
• Make sure they have a lunch buddy
• Give them some positive attention
• Let them know you have an open door policy
• Prepare them for the negatives they may encounter
• Communicate any changes that they may not be aware of

Attempt to Understand

• Different background and cultures may influence work expectations
• People repeat behavior that is not corrected
• Be aware of the negative influences in your department
• Be in tune to the quality of their training
• Ask questions instead of assuming

Set Clear Expectation

• New employees don’t try to mess up…they just don’t know
• Are the expectations consistent with others in the department
• Document the expectations
• Follow up and give positive feedback when expectations are met
• Use the OREO technique for giving negative feedback:
  • Positive/Negative/Positive
  • Schedule a regular time to follow up and get feedback periodically in the first week, month and ninety days